When you use our budget automation platform, we collect information that helps us provide better financial management services. This isn't about gathering everything we can – it's about collecting what we actually need.

Your data powers the automation that makes Pulse Neuro useful. We use your information to analyze spending patterns, categorize transactions automatically, and send you meaningful insights about your financial habits.

We also use this data for practical stuff like customer support, platform improvements, and fraud prevention. When you contact us about a budget question, having access to your account history means we can actually help solve the problem.

Marketing communications only happen if you've opted in. We might send you updates about new features that relate to how you use the platform, but we're not interested in bombarding you with emails you don't want.

We don't sell your personal information. That's not our business model, and frankly, it would undermine the trust that makes financial software work.

We do share limited information in specific situations. Bank data aggregation services help us connect to your financial institutions securely. Cloud hosting providers store encrypted data. Payment processors handle subscription billing. These partners are contractually required to protect your information and can only use it for the specific services they provide to us.

If Pulse Neuro is ever acquired or merged with another company, your information would transfer to the new entity under the same privacy protections outlined in this policy.

You have significant control over your personal information. These rights are built into our platform, not just legal requirements we grudgingly follow.

To exercise these rights, contact us at info@pulse-neuro.com or use the privacy controls in your account dashboard. We'll respond to your request within 15 business days and won't charge fees for reasonable requests.

Financial data requires serious security measures. We use bank-level encryption for data transmission and storage, multi-factor authentication for account access, and regular security audits by independent firms.

Our servers are hosted in secure data centers with physical access controls, environmental monitoring, and 24/7 surveillance. All staff with data access undergo background checks and regular security training.

You can help protect your account by using a strong, unique password, enabling two-factor authentication, and logging out of shared devices. If you notice suspicious account activity, contact us immediately.

We keep your information only as long as necessary to provide services and meet legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.

When data reaches the end of its retention period, we securely delete it using methods that prevent recovery. This includes overwriting storage media and destroying physical backups.

Pulse Neuro operates primarily in Vietnam, but some of our service providers are located in other countries. When we transfer your data internationally, we ensure it receives the same level of protection as required by Vietnamese privacy laws.

We use standard contractual clauses approved by Vietnamese authorities and work only with providers who demonstrate adequate data protection safeguards. Any international transfers are limited to what's necessary for service delivery.

If you're concerned about international data transfers, contact us to discuss your specific situation. In some cases, we can accommodate preferences for domestic-only data processing.

We use cookies and similar technologies to make the platform work properly and understand how people use it. Essential cookies enable core functionality like staying logged in and remembering your preferences.

Analytics cookies help us understand which features are useful and where people run into problems. We use this information to prioritize improvements and bug fixes. These cookies don't identify you personally but track general usage patterns.

You can control cookie settings through your browser, though disabling essential cookies will affect platform functionality. We don't use tracking cookies for advertising purposes since we don't show ads or sell data to advertisers.

Pulse Neuro is designed for adults managing their own finances. We don't knowingly collect personal information from children under 16 years old. Our terms of service require users to be at least 18 or have parental consent.

If we discover we've collected information from a child without proper consent, we'll delete that information immediately. Parents who believe their child has provided personal information to us should contact our privacy team right away.

This privacy policy will evolve as our platform grows and privacy laws change. We'll notify you of significant updates through email and prominent notices in the application.

Minor clarifications or administrative changes might not trigger individual notifications, but we'll always update the "Last Updated" date at the top of this policy. We recommend reviewing this policy periodically to stay informed about how we protect your information.

If changes affect how we use your existing data, we'll ask for your consent before implementing those changes. You'll always have the option to close your account if you disagree with policy updates.